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Release Notes - 2023
Use Release Notes to keep up with what's been going on. Release Notes provide a summary of all features, resolved issues, and known issues in the latest version of the LookDeep Clinical Action Platform.
Learn more about our latest feature releases, product improvements, and bug fixes.
In this article
- Q4-2023-1-LVU (12/14/2023)
- Q4-2023-1-Hotfix3 (11/17/2023)
- Q4-2023-1-Hotfix2 (10/19/2023)
- Q4-2023-1-Hotfix1 (10/5/2023)
- Q4-2023-1 (10/5/2023)
- Q3-2023-1-Hotfix1 (9/8/2023)
- Q3-2023-1 (9/6/2023)
- Q2-2023-1-Hotfix4 (7/31/2023)
- Q2-2023-1-Hotfix3 (6/29/2023)
- Q2-2023-1-Hotfix2 (6/22/2023)
- Q2-2023-1-HotFix1 (6/15/2023)
- Q2-2023-1 (6/13/2023)
- Q1-2023-2 (3/27/2023)
- Q1-2023-1 (2/6/2023)
Release: Q4-2023-1-LVU (1.3.6)
Date: 12/14/2023
Fixed & Improved
| Issue | Summary | Release Notes |
| LD-646 | Live Video - Connection and Reconnect | Provides increased stability for initial connections and reconnections. |
| LD-660 | LVU - Enable UNII-2 wifi channels | This change enables UNII-2 channels on all updated LVUs. |
Release: Q4-2023-1- Hotfix3
Date: 11/17/2023
Fixed & Improved
| Issue | Summary | Release Notes |
| LD-597 | Bug on video summaries when you pause it (multiple stream ids) | Issue resolved |
Release: Q4-2023-1- Hotfix2
Date: 10/19/2023
NEW
| Issue | Summary | Release Notes |
| LD-566 | Live Video Mismatch Reporting (notification popup) | Virtual Sitting enhancement to ensure all actively monitored patients are covered by a VMT. If an actively monitored patient is not being watched, the system will generate an alert notification. |
Fixed & Improved
| Issue | Summary | Release Notes |
| LD-579 | Kiosk mode not displaying video - regression | Issue resolved |
Release: Q4-2023-1- Hotfix1
Date: 10/5/2023
Fixed & Improved
| Issue | Summary | Release Notes |
| LD-581 | Fall Alerts should only trigger for "Occurred" Events and Alarms | Resolved |
Release: Q4-2023-1
Date: 10/5/2023
NEW
| Issue | Summary | Release Notes |
| LD-548 | Patient Monitor list page - Performance Improvement | Improved the performance of the Patient Monitoring list page to enable display in 1-2 seconds. |
Fixed & Improved
| Issue | Summary | Release Notes |
| LD-26 | Remotely View and Adjust Video Device Volume | Added the ability to remotely adjust the volume of the camera speaker. This will make the audio louder or quieter for the patient in a room. |
| LD-411 | Create Read Only Patient Page to be a launching point into patient actions and activity | The Patient page has been redesigned to aggregate common patient details in one place and streamline workflows. From the redesigned Patient page, you can now: * Edit the Patient’s details * View field history * View any current and all historical monitoring sessions * Start a new Monitoring Session * Launch a video visit |
| LD-519 | Alert Staff Immediately if a Fall Occurs | An email is triggered to designated staff members when a user creates an Event or Alarm with these conditions: * Event Type = Occurred * Category = “Fall - Unassisted” or “Fall Assisted” |
| LD-532 | Improve the Talk Button logging details (for Talk Closed) | Logging events occur as follows: Talk_Clicked - when the user clicks the Talk button on a live video block. Talk_Closed - should be triggered for the currently open talk when * The user clicks talk on the original block * The user clicks talk or listen on a different block Leaving the page when not create a talk closed event, ie you will always see a Talk_Clicked event but you may not see a corresponding Talk_Closed event per the above condition. |
| LD-538 | Add room_id to the device state table | Added monito_id, meeting_id, room or roomid to the Device State table. This will enable us to create a wifi signal strength heatmap based on room location. |
| LD-552 | ADT Messages- Field 'Given Name' is duplicate in the list view & column selector | Duplicate field entry resolved. |
Release: Q3-2023-1-Hotfix1
Date: 9/8/2023
Fixed & Improved
| Issue | Summary | Release Note |
| LD-545 | ADT Monitoring page is showing the Nurse Call page | Resolved bug |
Release: Q3-2023-1
Date: 9/6/2023
NEW
| Issue | Summary | Release Note |
| LD-257 | Create custom fields | Added the ability to create custom fields on the patient object at the hospital system level. *Required Role privilege*: "Edit health system preferences". *Field Types included*: Text, Text Area, Select (with color), Checkbox, Radio button, Number. |
| LD-397 | User Selectable Columns on all List Pages | * Added the ability to customize the columns displayed and the order of columns on all list pages. * If the user selects more columns than can be reasonably displayed, scrolling right / left has been enabled. * Customized selections can be saved as part of the Save Filter function. |
| LD-409 | Make custom fields part of Patient List filters | Custom fields are available to be filtered on the Patient list page. |
| LD-425 | Create alert for dropped VPN packets | Created LookDeep Administrator email alert in GCP for dropped VPN packets. This will proactively alert us to any issues with synchronizations that rely on the VPN (such as the ADT feed). |
| LD-434 | Event Editing / Time Creation- Create Role Privilege to Edit all Events Entries | Users with the “Manage Video Monitoring > Edit any patient monitoring event” privilege, have the ability to edit Alarm and Event entries for all other users. All edits will be noted by the date/time of the edit and the person making the edit. |
| LD-447 | Enable Help Scout Messages in only QA environment | Enabled HelpScout for QA. This provides the ability to test Messages in a safe environment before deploying to production. |
| LD-448 | Shift Report: Customer Enhancements | The Shift Report has been enhanced to include: (i) the patient’s room number, (ii) camera name, and (iii) a default filter for “Active Sessions Only”. |
| LD-450 | User Selectable Columns: Include Video Profile and Edge Pipeline | On the Video Device list page, we’ve added two columns that were previously not available: Video Profile and Edge Pipeline. These are available to be added in the Column selector. |
| LD-452 | Privacy Curtain: Sync across multiple users | If more than 1 person is viewing a patient in Central Monitoring and one of those users initiates the privacy curtain, the privacy curtain is activated for all users. It works the same in reverse - if one opens it, it would open for all users. |
| LD-453 | Add Column Selector | See LD-397 Extended to include: * Reporting > Shift Report * Form Builder * Hospital System > Hospitals * User Management > Groups |
| LD-455 | List Pages: Header Label Adjustments | * Patient list page column name adjustment: Primary Language changed to Language * Video Device list page column name adjustment: Wifi Signal Strength changed to Wifi Signal |
| LD-463 | Blank MRN causes ADT ingestion failure | All patients must have an MRN. Entering a patient manually or via the ADT feed without an MRN is now not possible. |
| LD-469 | Talk (Mic Open) indicator - multiple users | When user A has Talk enabled (Mic Open) for a given live video window, it will now show an indicator of this for any other user who happens to also be looking at the same live video on another computer. This is helpful to all users to be able to see that intervention is being provided when needed. |
| LD-470 | Feature Flags | Enables new features to be selectively turned on in production as a preview to specific users |
| LD-483 | Improve issues with multiple users attempting to connect at the same time | Occasionally when two users attempted to connect to the same live video at the same time, one or both of the users would encounter an error. This issue has been resolved for two users. A conflict with 3 or more users simultaneously connecting to a live video is still possible and should be avoided by way of procedure. |
| LD-484 | Flex Views: Add ability to Filter on Hospitals | Added the ability to Filter on Hospitals. In some cases, this will make the patient assignments across VMTs easier. |
| LD-492 | Events & Alarms - display the user who created it | Events and Notes have been enhanced as follows: * They now include a “Time of Event” on the black * The date / time and author of the creation or edit are below the block This change was implemented for clarity on time of the event as compared to time the event was entered. |
| LD-501 | Alarm Indicator | When the alarm is activated: * There is now a red banner on that video block as a very clear visual indicator of the patient for which the alarm was activated. * The indicator will not be removed until the Alarm documentation is complete. This will serve as a good reminder to complete all documentation with the emergency settles down. |
| LD-502 | Alarm Confirmation: move to Hospital level | Moved the Alarm confirmation message from the Hospital System level to the Hospital level. This allows for different processes across hospitals within a hospital system. For example, some may be connected to Nurse Call while others may not. |
| LD-512 | Add ADT Field to Unit record | An ADT Code field has been added to the Unit object. This is necessary for Nurse Call integration. |
Fixed & Improved
| Issue Key | Summary | Release Note |
| LD-323 | Central Monitoring: Action button drop down gets cutoff | Resolved the issue where the Action button drop-down menu was getting cut off by both the Privacy window and the Talk (red)/Listen (green) banners. |
| LD-423 | Global Search - Improve Performance | * Significantly improved the Global Search to provide results more quickly (1-2 seconds max). * Remove the record count to improve performance. If the search results are great than 10 (ie. max display records), append a plus sign to the record count. ex: “PATIENTS 10/10+”. |
| LD-444 | Only send wifi-update pusher message when state has changed | To minimize / reduce unnecessary bandwidth traffic, updates to the wifi signal strength will only be sent if there is a change. |
| LD-456 | Form Field: 2nd Name Field should be Description | Form Builder list page - corrected a typo in the Description column field. |
| LD-457 | Remove Sort option from the button columns | Removed the Sort option from the button columns on all list pages. |
| LD-494 | Access Browser - Groups not Displaying | Resolved a bug that was precluding the Groups from being displayed on the Access Browser. |
| LD-504 | Live Video Test Bug | * Resolved the issue which caused the video test to terminate unexpectedly * Changed timeout to 5 minutes * We now show a message before connecting that says “Video testing is limited to 5 minutes, at which point the video will automatically stop.” |
Release: Q2-2023-1-Hotfix4
Date: 7/31/2023
Fixed & Improved
| Issue key | Summary | Release Notes |
| LD-507 | Always clear WebRTC Config when joining room | Prevents corrupt config files when more than one user attempts to join at the same time. |
Release: Q2-2023-1-Hotfix3
Date: 6/29/2023
Fixed & Improved
| Issue key | Summary | Release Notes |
| LD-442 | "Flex" View for App labeling | Labeling enhancement |
| LD-451 | Refactor Inference Pull for App labeling | Labeling enhancement |
Release: Q2-2023-1-Hotfix2
Date: 6/22/2023
Fixed & Improved
| Issue key | Summary | Release Notes |
| LD-449 | Newly provisioned SSO users unable to login | Resolved issue that precluded newly provisioned SSO users from successfully logging in. |
Release: Q2-2023-1-Hotfix1
Date: 6/15/2023
Fixed & Improved
| Issue key | Summary | Release Notes |
| LD-435 | Improve User Experience when Live Video is connecting | Allow a video to connect without turning the entire screen grey and rendering it useless it inaccessible during that time. |
Release: Q2-2023-1
Date: 6/13/2023
NEW
| Issue key | Summary | Release Notes |
| LD-351 | Flex View Problem: Block Order changes when a Block is automatically added or removed | This fix ensures that the new blocks are always added at the bottom without rearranging the existing layout. |
| LD-365 | Flex View - Not Updating with new Monitoring Session | This fix resolved an issue that prevented Flex Views from updating when a new monitoring session was added that met the filter criteria. |
| LD-260 | Save Filters in the App | You can now save personal filter settings in the app. Specifically:* you can save and name filters (and delete them)* you can select one of those as your default filter (and update the selection default)* those settings would be per-user and cross logins* filters cannot be shared across users |
| LD-272 | Allow Editing of an SSO User's Email Address if they have not logged In | This is now enabled. |
| LD-318 | Add ability to move Blocks around the screen in a Flex View | Added the ability to move Blocks around the screen in a Flex View. |
| LD-324 | Add Gender Indicator next to Patient Name in Live Video Header | Added gender indicator in the header of each Video block to clearly identify (M) and (F). |
| LD-325 | Add wifi signal strength to Live Video | Each video block now includes the individual wifi signal strength in each room. The ideal WiFi signal strength is between -30 dBm and -50 dBm, depending on how close or far away from the access point you happen to be.* *-30 dBm* = *Excellent* - Max achievable signal strength. Your video device is most likely only a few feet from the AP to achieve this signal. * *-50 dBm* = *Very Good* - adequate signal for most business applications. Live video will be solid in this range.* *-60 dBm* = *Okay* - but this is the recommended minimum signal strength required for a reliable live video / audio connection. +At this level we display the low wifi warning icon in the header bar+. * *-70 dBm* = *Unstable* - connectivity will be unreliable. |
| LD-341 | Enhancements to User Management > Users List Page | Added filter by Groups and Hospitals to Users List page. |
| LD-342 | Add Clinical Action Platform version # in app | Introduces a version # to the app page for easy tracking. |
| LD-349 | Virtual Nursing - Support Two-Way Video - App Task - Frontend | Video visits can now be initiated directly from the patient list page (with or without an in-progress monitoring session) |
| LD-355 | Update Video Profiles and Save State | We have expanded the available video profile options* Set only by LookDeep Administrator* Set on a per video device basis* Higher settings all require high bandwidth connectivity and/or an ethernet connection* Higher settings enhance picture quality and zoom clarity |
| LD-371 | Shift Report: readability improvements | We simply added some grouping using colors* Red: alarms* Yellow: interventions (talk and announcements)* Blue: documentation (events and notes) |
| LD-373 | Test Video Page in the App (so you do not create test monitoring sessions) | Updated the Video Device edit page to allow Administrators to test Video Devices without creating Monitoring sessions. This feature is available if all of the following are true:* The user has “test device permissions” enabled in their Role profile* Video Device - Service Status = In Service* Video Device - Device Type is not a Training video* There is not an active patient monitor session |
| LD-374 | Remove Zendesk / Add Help Scout | Significant improvements to online help. |
| LD-376 | Lightfoot Update - Enhancements | Eliminated the need for any user interaction or downtime when a new video device update is available* When a device is ONLINE and a new update is available, it will automatically be downloaded to the video device. This will occur even if the device is being actively used for monitoring.* When the download is complete, nothing will happen.* The device simply waits until the next time it is power cycled. When this occurs, the new version will automatically be used. |
| LD-386 | Prevent Excessively Massive Flex Views | Flex Views are based on filter criteria. If your filter range is very broad, it’s possible to define a Flex View with a very large number of blocks. This can be both impractical and have performance consequences. This issue has been resolved to prevent the user from creating views >35 blocks. |
| LD-394 | Video Device List Page - add details | Updates to this page.* Removed the “Host Name” field as it was rarely used and we needed the real estate.* Added “Update” field immediately to the right of the “Version” field.** true = an update has already been downloaded and will be used when rebooted** false = a new update has not been downloaded |
| LD-396 | App support for nudge at the edge | AI Nudge now operates in real-time (previously there was a 30-60 second delay) and has been set to focus more on movement when the patient is alone. |
Fixed & Improved
| Issue key | Summary | Release Notes |
| LD-351 | Flex View Problem: Block Order changes when a Block is automatically added or removed | This fix ensures that the new blocks are always added at the bottom without rearranging the existing layout. |
| LD-365 | Flex View - Not Updating with new Monitoring Session | This fix resolved an issue that prevented Flex Views from updating when a new monitoring session was added that met the filter criteria. |
Release: Q1-2023-2
Date: 3/27/2023
Starting with Release Q1-2023-2, the Issue Key will include a link where possible to additional information and training materials relevant to that topic.
NEW
| Issue key | Summary | Release Notes |
| LD-159 | Include patient name and dob in duplicate MRN warning message | When manually entering a new patient, in the event the user enters an existing MRN, they will receive a message informing them of the existing Patient’s name and a link to that patient (if they have appropriate access). |
| LD-168 | Add additional color options for more Hospitals | Up to 27 color options are now available to help differentiate hospitals across a system. The color palette provides a varied distribution of colors offering the best distinction. |
| LD-195 | UI to show patients that were merged into this one (ADT) | When a patient is merged via an ADT message there is now a visual indicator on the Patient List page and merge details on the Patient Detail page. |
| LD-204 | Support transferring a patient with historical patient monitors across divisions (via ADT) | Previously, if a patient had one or more historical monitoring sessions, then the A02 (Transfer) message would fail per the defined rules. This has been changed to enable a successful transfer via an A02 ADT message even if a patient had one or more historical monitoring sessions. |
| LD-209 | Add ADT_code to Rooms list page and Hospitals list page | Codes have been added to assist administrative functions. |
| LD-226 | Create Dynamic Dashboards | Flex Views are smart views that are setup based on filter criteria and will dynamically update as needed. |
| LD-228 | Shift Report Enhancements | (1) Improved the UI to include the specific date / time being displayed. (2) Providing support for the entire Hospital System in a single report. (3) Made the columns sortable. |
| LD-229 | Give Units an Visible flag and default list to only Visible | This enables an Administrator to remove from view unwanted or unused Units. |
| LD-230 | Enhance Filter on ADT Messages and Fix Double Results Column | Added filter options for ADT Event and Facility. Also removed the duplicate entry for Results. |
| LD-231 | Handle large volume of ADT Messages | We will retain ADT messages in our app for 30 days and then will be deleted. We will support any necessary number of pages required to view these messages. |
| LD-233 | Redesign the user experience for editing Groups | Group editing is now much more flexible however it requires careful operation as it’s very powerful.Admins can now edit all fields: Hospitals, Units and UsersUsers must have access to ALL Hospitals in the GroupAdding a Hospital will remove all Users previously assigned to the Group from the Group who do not have access to that HospitalRemoving a Hospital will remove all Units from the Group for that Hospital |
| LD-247 | In the Event Block -> Display all Events/Notes/Alarms per Patient (not per Monitoring ID) | For Active patients, you will now see all monitoring events / notes / alarms for that patient across the current and any previous monitoring session(s). For Inactive patients, you will only see the events / notes / alarms associated with the selected monitoring session. |
| LD-248 | Add a Prevent/Occurred (event type) to the Alarm data capture | Added a Prevent / Occurred dropdown to the Alarm panel to enhance the alarm documentation. It is no longer necessary to create a subsequent Event following an Alarm to completely document the situation. |
| LD-249 | Enhancements to Page Navigation (adt / all) | Added an Item Selector in the bottom left of each List page and an enhanced page navigation feature in the bottom right of each List page. |
| LD-255 | Stop the ability to add new events on closed monitoring sessions | It was determined that this ability did not make sense and it is no longer enabled. |
| LD-256 | Create Expand for Quick View Patient Events | This enables easier review and visibility if many more events / notes / alarms per screen before scrolling is required. |
| LD-264 | Global Search - Add Patient DOB as a Second Identifier | Name, MRN and Hospital were the key identifiers previously shown. DOB has been added to provide further validation of the correct patient. |
| LD-265 | Patient Edit - Make Room an Optional Field for Inactive Patients | The Room field was previously a required field however sometimes you may want to manually remove a patient from a room when they are Inactive. The Room field is now optional for Inactive patients. |
| LD-266 | Edit an Inactive Patient is Blocked when their Room now has a Patient with an Active Monitoring Session | You can not edit the Patient details when there is an Active Monitoring session. Previously this restriction was extended to any Inactive patient that previously occupied the same room that is now being monitored. This restriction has been removed. |
| LD-267 | Add Internal Patient ID to Patient List and Patient Detail pages | This is for display purposes only and is never editable. |
| LD-268 | Enhance User Management > User List page Filters | Added the ability to filter on Active status and user Role. |
| LD-269 | Enhance Monitoring > ADT Message Filters | Added filters for Create Date (from / to) and Given Name. |
| LD-273 | Exclude Inactive Users from the Group Edit page | Inactive users will no longer be shown in the User dropdown when creating or editing a Group. |
| LD-274 | Create Separate Fields for Patient Name | Separated patient name into first name, middle name, last name and suffix fields. |
| LD-289 | Accept A02 transfer messages even if the patient has an active monitoring session | Previously, if a patient was in an active monitoring session, then the A02 (Transfer) message would fail per the defined rules. This has been changed to enable a successful transfer via an A02 ADT message even if a patient is in an active monitoring session. |
| LD-291 | Add 400% zoom to our blocks | Added 400% zoom option. |
| LD-55 ——— | Turn camera LED blinking green when Privacy Curtain is enabled | This will be helpful to anybody in the hospital room to know that the Privacy Curtain is enabled when the LED is flashing Green. |
Fixed & Improved
| Issue key | Summary | Release Notes |
| LD-189 | User Management - edit issue | Fix applied to the UI that will not allow User A to add a hospital to User B’s profile if User A does not have access to that hospital. The UI previously appeared to allow this operation however it was not successful. The UI is now clear that this operation it not permitted. In create or edit, an administrator can only add/remove a User from Groups that they have access to:Example: Admin has access to Hospitals A, B, and C* When editing a User profile, they can add or remove only those hospitals.* They cannot add or remove hospital E from that User. |
| LD-237 | Global Search - Fix results associated with Current Hospital button | It will now properly filter results for the hospital currently selected. |
| LD-242 | Shared View - Issue | Resolved issue whereby users in one hospital could see shared view updates from another hospital. |
| LD-251 | Change Search Date Format | Changed date format in Search results from: dd-mm-yyyy to: mm-dd-yyyy. |
| LD-275 ——— | Global Search - Patient Name not always Displayed in Results | This was because we’re limiting the search results in any section to a max of 10 records but it was confusing to not see the expected results. We now indicate when the results have been limited and encourage the user to use more descriptive search parameters to narrow the result set. |
Release: Q1-2023-1
Date: 2/6/2023
New
| LD-123 | Patients Belong to the whole hospital system, resolve views and MRN conflicts |
| LD-141 | Show Field History of Patients from Audit table |
| LD-142 | Made Mute / Talk Work for Training Videos |
| LD-155 | Create New Shift Report Feature |
| LD-162 | AI Nudge Update - Incorporate bed classifier into AI nudge |
| LD-164 | Use internal API for webRTC signaling (Removed Pusher) |
| LD-171 | Blurred the Privacy Curtain |
| LD-175 | New Role and Posture Classifiers |
| LD-176 | Enhance Search to show which Hospital |
| LD-178 | Patient Edit Page and Patient List Page are off by one day |
| LD-191 | Central Monitoring - Refresh Dropdown lists to populate with changes |
| LD-192 | Add Facility Name to Central Monitoring Blocks |
| LD-193 | Make Units unique across Hospitals |
| LD-28 | Support ADT Feed Integration |
Fixed & Improved
| LD-198 | Groups- Hospital name pre-pended to Unit name on Groups list display page |