How to Complete a Virtual Admission

Overview of a Virtual Admission

Virtual Admission Overview

A Virtual Admission is a process in which a Virtual Nurse (VN) assists with admitting a patient into the hospital remotely. The goal is to streamline the admission process, save time for bedside staff, and ensure a thorough and timely patient intake.

Process Overview

Virtual Knock: The process begins with the Virtual Nurse knocking on the virtual door for patient privacy and consent to enter the room via video/audio.
Patient Identification: The Virtual Nurse confirms the patient’s identity using at least two identifiers (e.g., full name, date of birth).
Patient Education: The Virtual Nurse educates the patient about the virtual admission process, ensuring that they understand the technology and the role of the Virtual Nurse in their care.
Virtual Admission Tasks: The Virtual Nurse assists with completing the admission tasks, which include reviewing medical history, allergies, medications, and any special instructions. They may co-sign documents or assist in collecting data from the patient or family.
Video Visit: The Virtual Nurse connects with the patient through a two-way video with audio, allowing them to assess the patient remotely. This might include reviewing and confirming health information or completing assessments like a head-to-toe evaluation, including pain assessment and skin checks.
AI Insights: AI-powered tools can assist the Virtual Nurse by providing additional data, such as pressure injury detection, mobility tracking, or alerts for early signs of deterioration.
Documentation and Handoff: The Virtual Nurse documents all information from the virtual admission and updates the patient's Electronic Medical Record (EMR). After the process is completed, the Virtual Nurse notifies the bedside nurse and ensures that all necessary tasks are handed off properly.

Key Elements Involved

Virtual Platform: The virtual admission process is facilitated by a secure platform with AI integration, remote access to EMRs, video conferencing, and real-time data monitoring.
AI Integration: During the virtual admission, AI insights help monitor patient trends, such as sleep patterns, pressure ulcers, or mobility, assisting the Virtual Nurse in identifying any early signs of complications.
Forms and Monitoring: The Virtual Nurse uses forms to complete the necessary documentation and may also participate in ongoing monitoring sessions if required.

Benefits

Streamlined Process: Virtual admission reduces wait times for patients, as they don’t need to wait for a bedside nurse to be available. It ensures that the patient is assessed and admitted as soon as they enter the room.
Increased Efficiency: The bedside nurse can focus on other tasks or attend to other patients, as the Virtual Nurse handles a significant portion of the administrative and assessment work.
Improved Patient Satisfaction: By video visits, and real-time support, patients receive thorough and timely care while avoiding delays associated with traditional admission processes.
Better Coordination: The Virtual Nurse works closely with the bedside team to ensure a seamless transition and complete the admission process efficiently.