When using Team Mode and Infinity Watch, if there is no activity for N minutes the user will receive a pop-up notification: “Are you still observing patients”. If it’s not acknowledged after an additional N minutes an audible ding is added. This is a system-wide setting configured on the Hospital System Preference page. N is defaulted to 10 minutes.

These activities are logged.

• Scroll over each icon for a brief description of that section
• Some sections provide hover over or linking when clicked to applicable parts of the application
• Frequent Alarms: Monitoring Session page
• Unassigned Patients: Assignment page
• Unwatched Patients: Assignment page
• Alarm Activated: Monitoring session for that patient
• Low WiFi: show wifi level on hover over
• Added some color contrast to the icons and background

Chromium unmute bug

Issue has been resolved via a solution from LookDeep. Google is expected to resolve this in release 134.

Bug in chromium that is preventing remote audio tracks from muting.

https://issues.chromium.org/issues/395060199

Edit video device page fails to load unless user has "Manage video devices" permission

Issue has been resolved and access restored.

Issue has been resolved.  Resize button works as expected.

New Role privilege in “User Reports’ section:

• View User Reports* - provides access to Shift Report, Operational Live View, and Patient Timeline
• Export Data* - enables users to download data

Within Team Mode and Infinity watch pages, if there is no activity for N minutes the user will receive a pop-up notification: “Are you still observing patients”. If it’s not acknowledged after an additional N minutes an audible ding is added. For Team Mode, this will only active if there are patients on their page (ie. if you transfer them all or do not have any patients, this is not applicable)

These activities are logged.

The Live View Dashboard is now available. Most useful for managers to get a comprehensive view of all active patient monitoring sessions.

• Unassigned Patients: quickly see if there are any patients with active Monitoring sessions that are not assigned to a VMT.
• Unwatched Patients: these are assigned patients were the camera is not active for some reason.
• Alarm Activated: any patient with an active Alarm
• Frequent Alarms: any patient with # alarms in # minutes
• Talk / Listen: any patient with a VMT talking or listening to the patient
• Safety Zone: any patient were the Safety Zone has not been updated in # minutes
• Privacy Curtain: any patient with an active privacy curtain
• Low Wifi: any patient with low wifi signal

A new Video Recording summary page is available to administrators with the “View Video Recordings” permission. This page shows all “Alarm” events that have occurred and are available to be downloaded. # seconds prior to the events and # seconds after each event are recorded. Videos include audio and are unblurred.

Alarm records are auto-deleted after 24 hours.

The following features have been promoted for all users to access.

• Join Team Mode - all users can join team mode if assigned
• Nudge Confirmation - rollover and turn off nudge is enabled for all users
• Nursing Station - that feature is available to all users

Enhance Customer Support Ticket System

We have significantly enhanced the customer support ticket system. Previously the process opened a ticket with your description of the issue and created a ticket with an email confirmation to you.

This has been enhanced to automatically provide the support team with all the applicable logs and system configuration when the ticket was created. It will also include applicable screenshots with all PHI redacted. This will significantly assist in recreating the issue and understanding exactly what was happening at the event's time.